Postage & Handling

Minibits is an online store selling auto parts for classic cars, located in Australia.

We’re always doing our best to ensure top quality parts are promptly available to you, wherever you are worldwide.

Payments

We accept Paypal, Visa, Mastercard, and Bank Deposit payments.

Orders are shipped after the payment is made. Bank deposits may take a couple of days to clear depending on when the payment is made and by which bank.

Shipping

We understand that you are eagerly awaiting your Minibits order and this is why we do our best to carefully pack and send your parcel so that it arrives safely and promptly.

Generally, items are kept in stock and posted within 2 business days after payment has cleared.

Out-of-stock items that have to be ordered in will take a little longer.

Most of our deliveries are sent via Australia Post but we will sometimes use other freight companies when this is the most economical method.

Please be aware that we are not responsible for delays in delivery after items have been sent.

Once your order has been dispatched, we will send a confirmation email with invoice and tracking information, if available.

Please use the tracking information to check on your delivery prior to contacting us about the whereabouts of your order. In order to keep prices low, some smaller items may not have tracking.

Shipping Costs – within Australia

A flat rate of $5.00 will be charged for all orders within Australia.  Please feel free to contact us to discuss an express option.

Shipping Cost – International

Costs and delivery times can vary when shipping internationally. 

Before placing your order, please contact us to confirm prices for international shipping.

You are responsible for any import duties or taxes payable on the parcel.

Returns

Please contact us prior to returning any items.

Faulty or damaged goods

We will follow fair and reasonable practices regarding returns. We will follow Australian Consumer Law.

All goods have warranty periods described by the manufacturers.

Any items that are found to be damaged on arrival may be returned if we are informed within 30 days.

Please inform us as soon as possible if any items are found to be faulty or not fit for the purpose described by us. We will seek to remedy these situations as soon as possible by replacement or repair depending on the nature of the fault.

Any faulty goods should be returned for testing or inspection if requested by us.

Change of Mind

Any items returned because of change-of-mind or if an incorrect item has been ordered they must be in original packaging and be free of defects or signs of usage/fitment, repair or disassembly. Handling charges may be incurred to cover payment processing charges and initial postage costs. Return postage cost will be paid by the customer.